Highways

Amey

Fibre Line Loss

Amey

Fibre Line Loss

The Challenge

When a service provider documentation and process error led to the disconnection of the only fibre connection to site, Amey’s Birmingham project hub servicing was left completely offline. The service provider’s estimate of 3 months given the criticality of the hub for the project delivery for reactivation of the line was not acceptable given the criticality of the hub to project delivery. As Amey was already working with Onwave as they asked Onwave to find a solution; with over 100 staff and critical server resources on site

Our Approach

A bonded cellular connection was set up and connected to Amey’s Data Centre, restoring staff access to corporate services. The solution consisted of 8 bonded 4G cellular connections, which used a combination of SIMs from each of the 4 UK mobile networks; this avoided backhaul contention on individual networks whilst ensuring resilience provided by the necessary bandwidth

Onwave provided a network engineer who was on site at 8 am the morning after and Amey’s business was operational with access to all services by 10 am.

The Result

Onwave’s bonded cellular connections and lightening response meant we were able to avoid unnecessary downtime. Our engineers worked late to build and test a solution and to restore full access to the Amey Team early the day after the event.

Connected technology without the hassle.

Give us a call to find out more

East Sussex – Winter FleetHighways

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